Introduction
Riverside Psychology (“we,” “our,” or “us”) is committed to protecting the privacy of patients, visitors, and anyone who interacts with our website. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.
Information We Collect
Information You Provide Directly
When you complete our intake form, booking widget, or contact form, we collect information such as your name, email address, phone number, date of birth, and details about your reason for seeking an evaluation.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and time spent on each page. This information is used solely to understand how our site is used and to improve your experience.
Cookies
This website uses only strictly necessary cookies required for basic site functionality and HIPAA compliance. We do not use tracking, analytics, or advertising cookies. You may disable cookies in your browser settings, though some features of the site may not function as intended.
How We Use Your Information
Information collected through this website is used to:
- Respond to appointment requests and inquiries
- Schedule and coordinate your evaluation
- Communicate important information about your care
- Improve the functionality and content of our website
- Comply with applicable laws and regulations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
HIPAA & Protected Health Information
As a healthcare provider, Riverside Psychology is subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected through this website or in the course of your care is handled in strict accordance with our HIPAA Notice of Privacy Practices, which is available on our HIPAA Compliance page.
Online scheduling services and web-based messaging services used by this practice are HIPAA-compliant. Your clinical information is private, secure, and will not be disclosed without your authorization except as permitted by law.
Data Retention
Illinois law requires medical records to be retained for a minimum of 7 years from the date of last service for adults. Confirm retention schedule with legal counsel before publishing.] We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
Your Privacy Rights
Depending on your state of residence, you may have certain rights with respect to your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us at the information below.
Contact
Questions about this Privacy Policy can be directed to:
Riverside Psychology
7627 Lake Street, Suite 222, River Forest, IL 60305
(708) 762-9602
admin@riversidepsychology.net
Acceptance of Terms
By accessing or using the Riverside Psychology website (riversidepsychology.net), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.
Use of This Website
This website is provided for general informational purposes about Riverside Psychology’s services and to facilitate appointment scheduling. You agree to use this website only for lawful purposes and in a manner consistent with these terms.
You may not:
- Use this website in any way that violates applicable local, state, national, or international law
- Attempt to gain unauthorized access to any part of the website or its related systems
- Transmit any unsolicited or unauthorized advertising or promotional material
- Use automated tools to scrape or harvest content from this website
Medical Disclaimer
The content on this website is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. No patient-provider relationship is established by your use of this website. If you have a medical emergency, call 911 or contact your nearest emergency room immediately.
Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
Intellectual Property
All content on this website — including text, graphics, logos, images, and the overall design — is the property of Riverside Psychology and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, Riverside Psychology shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or its content.
Governing Law
These Terms of Service are governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Cook County, Illinois.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted to this page with an updated revision date. Your continued use of the website after any changes constitutes your acceptance of the new terms.